Withdrawals

Requesting a payout, the available methods, and how requests are processed.

Apps → Withdrawals.

Identity verification is required before you can withdraw. If you have not completed it, do that first — Verify your identity. It is much easier to discover this requirement with a small balance than a large one.

Methods

Method	Typical time
Bank transfer	1–3 business days
USDT (TRC-20)	~10 minutes
USDT (BEP-20)	~5 minutes

The network is part of the address. A USDT withdrawal to a TRC-20 address must be sent over TRC-20. Providing a BEP-20 address and selecting TRC-20 sends funds to an address that does not exist on that chain, and it is not recoverable.

Copy the receiving address from your wallet rather than typing it, and confirm the network in your wallet matches the method you selected here.

Requesting one

1. Choose a method.
2. Enter an amount — it cannot exceed your available balance.
3. Provide the destination: a bank account for a transfer, or a wallet address for crypto.
4. Submit. The request enters processing.

Request states

Status	Meaning
Processing	Received and being reviewed
Completed	Sent — for crypto, a transaction hash is available
Rejected	Not processed; the reason is shown on the row

A rejected request returns the amount to your balance. It does not disappear.

History

The withdrawals screen keeps a full history with a reference (WD-xxxx), date, amount, method, masked destination and status. Filter by All, Completed or Pending.

The monthly chart above it shows withdrawal volume per month, which is a faster way to spot an unexpected month than reading the table.

Common reasons a request is rejected

Reason	Fix
Identity not verified	Complete verification
Address / network mismatch	Re-submit with an address on the selected network
Amount exceeds available balance	Check Treasury for pending debits
Bank details do not match the verified name	Withdraw to an account in your own name

Before your first large withdrawal

Run the whole loop once with a small amount. Deposit, buy something, withdraw. The first time through surfaces the verification requirement, the address format your wallet expects, and how long your chosen method actually takes — all of which are better learned at $50 than at$50,000.

Related

• Treasury — where the balance comes from
• Verify your identity — the prerequisite